Creating Kanban ticket

Xapi allows the organization owner, organization admins, API reviewers, and API designers to create Kanban tickets.

To create a Kanban ticket:

1. You may perform either of the following options:

   • Option A: On the top ribbon, click CREATE > Task.

     
     
     

   • Option B: Click New Ticket.

     
     
     

   Note that the Create new Kanban ticket pop-up appears.

   
   
   

2. Enter details as given below.

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   Note: Fields marked with * are mandatory.

   Field	Description	Sample Value
   Project*	This is the project where the ticket is created.	COFFEE CRM
   Task Type*	This should be either of the following: Task Bug Feature Improvement	Task
   Select API	This is to link an API to this ticket.	Epiconnect API
   Title*	This is the title of the Kanban ticket.	Implement OAuth 2 authentication for secure user login.
   Description	This is the description of the ticket.	As part of our ongoing efforts to enhance security and streamline user authentication, this Kanban ticket aims to implement OAuth (Open Authorization) into our system
   Attachment	This is to attach documents related to the ticket.
   Assignee	This is the assignee of the Kanban ticket.	John Doe
   Priority*	This is to define the Kanban ticket priority as either of the following: Highest High Medium(Default) Low Lowest	High
   Due date	This is the expected completion date of the Kanban ticket.	2023-07-01
   Label	This is to label the Kanban ticket.	CRM OAuth
   Reporter	This is the user name of the Kanban ticket reporter. The ticket creator is assigned as the reporter by default.

3. Click Create. Note that:

   • If the ticket was associated with an API, it will appear in the Kanban TO DO column.

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     Info: To learn how to view the ticket in the Kanban board, see Viewing Kanban.

   • If the ticket was not associated with an API, it will appear in the Backlog.

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     Info: To learn how to view a ticket in the Backlog, see Viewing Project Backlog.