Changing ticket status

Xapi enables the organization owner, organization admins, and project members to change the ticket status so that the progress of the ticket can be marked.

To change the ticket status:

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Tip Before you begin

Sign in to XAPI (opens in a new tab).
Navigate to a preferred organization.
Navigate to a preferred project.
Navigate to the project Kanban board.

You may perform either of the following options
- Option A: Select a preferred ticket and drag and drop it to the next status.
- Option B: Open a preferred Kanban ticket and change the status from the Status field.
An Xapi user's privilege to change the ticket status depends on the current ticket status and the user type as given below:
- API Designer:
- API Reviewer / Organization Admin / Owner:

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